Overview
This Privacy Policy explains how personal information is collected, used, and protected when you visit this website, contact Dr. Mariah Wilson, ND, join the newsletter, buy a digital guide, or use the linked booking and request forms.
Who Is Responsible for Your Information
Dr. Mariah Wilson, ND is responsible for personal information collected through this website and acts as its privacy contact. You can reach her at info@mariahnd.com.
Patient health records are handled under the Personal Health Information Protection Act, 2004 (PHIPA). If you are seen at WOMB Woodstock or InsideU Woodstock, that clinic is the health information custodian and holds your records under its own privacy practices, so contact the clinic about access to those records. For virtual appointments booked through Dr. Mariah Wilson, ND's own Jane account, she is the custodian of your records.
Information That May Be Collected
- Booking requests and waitlists: your name, email address, phone number, and availability, so an appointment can be scheduled.
- Newsletter: your email address.
- Digital guide purchases: your name, email address, and order details. Guides are sold through the store at store.mariahnd.com. Card payments are processed by Stripe, and card numbers are not seen or stored by Dr. Mariah Wilson, ND.
- Problem reports: your name, email address, the topic and description you enter, and the address of the page you were on, when you use the Report a problem form at store.mariahnd.com/help.
- Email: anything you choose to include when you write.
- Technical information: IP address, browser and device type, referral source, and general site activity, used for security, performance, and troubleshooting.
Please do not send detailed health information through website forms or by email. It can be discussed securely once you are a patient.
How Information Is Used
Information is used to respond to inquiries and problem reports, schedule appointments, send booking links you request, deliver guides you purchase, send the newsletter if you subscribe, understand how the website is used, and keep the website and related systems secure. It is not used for any other purpose without your consent, unless the law requires or permits it.
Service Providers and Storage Outside Canada
This website relies on the service providers below. Each receives only the information it needs to do its job, and each has its own privacy policy.
- Cloudflare: website hosting and security.
- Google Analytics and Google Fonts: website statistics and fonts.
- Fillout (Zite): booking request and waitlist forms, and the guide store at store.mariahnd.com, which keeps order records, download links, and problem reports.
- Stripe: payment processing for digital guide purchases.
- Google Workspace: email, including guide order emails and problem report notifications.
- Beehiiv: the email newsletter.
- Twilio: text messages with booking links.
- Jane App: appointment booking, a Canadian provider.
Several of these providers are based in the United States, so your information may be stored or processed outside Canada. While it is there, it is subject to the laws of that country and may be accessible to its courts, law enforcement, and national security authorities.
Personal information is never sold or rented. It may also be disclosed where the law requires or permits it, including to meet legal, regulatory, or professional obligations.
Website Analytics
Google Analytics uses cookies to measure how visitors use this website, such as which pages are viewed and which topic is chosen in the Start Here guide. This information is not linked to your name or contact details, and it is not used for advertising. You can opt out with the Google Analytics opt-out browser add-on or by blocking cookies in your browser. Your browser may also store a small setting so that a dismissed prompt stays closed.
Newsletter and Text Messages
The newsletter is sent only to people who subscribe and confirm their subscription. Every issue includes an unsubscribe link, and you can unsubscribe at any time. Text messages are sent only when you ask for a booking link. Reply STOP to any message to stop receiving them.
How Long Information Is Kept
Newsletter subscriptions are kept until you unsubscribe. Booking requests, purchase records, and emails are kept only as long as needed for the purpose they were collected for, or as long as the law requires. Patient health records are kept for at least 10 years after the last entry, or 10 years after a patient's 18th birthday if they were a minor, as required by the College of Naturopaths of Ontario.
Access and Corrections
You may ask to see, correct, or delete personal information you have submitted through this website or by email, or ask that non-essential communications stop. Email info@mariahnd.com. Requests are answered within 30 days. Some information may need to be kept to meet legal or professional obligations.
Security
Reasonable administrative and technical safeguards are used to protect information against unauthorized access, use, loss, or disclosure. No website, email system, or third-party platform can guarantee absolute security. If your personal health information is lost, stolen, or accessed without authorization, you will be notified, and so will the Information and Privacy Commissioner of Ontario where the law requires it.
External Links
This website links to third-party websites and services for booking, applications, maps, and additional information. Those sites operate independently and have their own privacy practices. Please review their policies before submitting personal information.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services, or legal obligations. The most current version will always be posted on this page with the updated date.
Contact and Complaints
For questions or concerns about this policy or your information, please email info@mariahnd.com first so it can be addressed directly. You also have the right to complain to a privacy regulator:
- Personal health information: the Information and Privacy Commissioner of Ontario, 1-800-387-0073.
- Other personal information, such as newsletter or purchase details: the Office of the Privacy Commissioner of Canada.